Websites
Fast, search-friendly sites that turn visitors into enquiries, with a content editor your team can use without calling us.
- Design and build
- Moves from your old platform
- SEO foundations
- Self-serve content editing
Fast sites that win work, tools built around how you run, and far less admin for your team.
What we do
Web apps
Custom tools built around how your business actually runs, instead of bending it to fit another subscription.
- Custom CRM systems
- Customer portals
- Booking and ordering systems
- Quoting and pricing tools
- Dashboards that replace spreadsheets
Automation
The repeat jobs your team shouldn't be doing by hand: copying data, chasing, reminding and reporting.
- Enquiry and lead handling
- Bookings, reminders and follow-ups
- Invoices and payment chasing
- Linking the tools you already use
IT and setup
The parts nobody sees, done properly: domains, business email, tracking and the accounts that hold it all together.
- Domains and DNS
- Email that lands in inboxes
- Analytics and tracking
- Account handover
Every hour your team spends copying, chasing and reminding is an hour not spent growing the business. We build the systems that give those hours back.
What we automate
A few of the jobs we take off people's desks. Each one is built around your process and the software you use.
- Website form sent
- Added to your CRM
- Right person notified
- Customer gets a reply
- Booking made
- Confirmation and invite
- Reminder the day before
- Review request after
- Invoice passes its due date
- Friendly reminder sent
- Customer pays by link
- Marked paid in your books
- Monday, 8am
- Figures pulled from your tools
- Summary built
- In your inbox
Sales
- A website enquiry arrives: it lands in your CRM, the right person is told, and the customer gets a reply in minutes.
- A lead goes quiet: a polite follow-up goes out on day 3 and day 7, and stops the moment they reply.
- Someone asks for a price: a branded quote is built from your price list and sent for you to approve.
Customers
- A booking is made: confirmation, calendar invite and a reminder the day before, without anyone typing them.
- A job is finished: the customer is asked for a review a day later, and new reviews show up on your site.
- A new client signs: their welcome pack, forms and account set-up go out as one tidy sequence.
Money
- An order or job is complete: the invoice is raised in your accounting software.
- An invoice is overdue: friendly reminders go out on a schedule you set, with a payment link.
- A receipt hits the inbox: it is filed against the right expense, ready for your bookkeeper.
Operations
- It is Monday morning: last week’s sales, bookings and enquiries arrive as one short email.
- Stock or capacity runs low: the right person gets an alert before it becomes a problem.
- Data changes in one system: it updates everywhere else, so no one copies it between spreadsheets.
Recent work
My Laundry Room
Laundry and dry cleaning business in London and Surrey. Moved to a faster custom site, with its own reviews system and automated enquiries.
Website, reviews system, enquiry automation
Osstem UK
Dental implant supplier. Rebuilt osstemuk.com so the team edits pages themselves, plus a custom CRM for managing course bookings.
Website, content editing, custom CRM
How a project runs
Talk
We look at what you have now and what's getting in the way.
Plan
You get a clear scope and quote in writing before anything starts.
Build
Work happens on a private preview link you can check at any time.
Hand over
You own the code, the domain and the accounts. We stay on for changes if you want us.
Questions
Which tools and platforms do you use?
It depends on the job. We choose what fits your business, budget and team, and we work with the software you already pay for wherever it makes sense.
Why a custom CRM instead of an off-the-shelf one?
Off-the-shelf CRMs charge per user and make you work their way. A custom CRM holds exactly the records and steps your business uses, connects to your website and tools, and has no per-seat fees.
Do we need to be technical?
No. We explain things in plain English, and anything your team needs to use day to day comes with a walkthrough.
Can you automate the tools we already have?
Usually, yes. Most accounting, CRM, booking and email software can be connected. We check what yours allows on the first call.
Who owns what you build?
You do: the code, the domain and the accounts are set up in your name, so you are never locked in to us.
What happens after launch?
You can run it yourselves, or keep us on for changes, fixes and new ideas as the business grows.
Tell us what you need.
A new site, a slow one, or admin that eats your week. Send a few lines and we'll come back with next steps.
Or email [email protected]